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FAQ

We make touring easy, with online tour scheduler, offering in-person and virtual tours. Please be prepared to show Government Issued Photo ID to tour our community.

To uphold fair policies, we use the same rental criteria for all applicants which includes a credit check, residential verification, and employment verification. combined income for the apartment must also reach at least 2.5x total rent.

No, but we do work with companies to help you furnish your new home.

You can submit your application anytime online or stop by during regular office hours to submit your application in person. We strive to process all applications in a timely manner and to be as efficient as possible, please submit all required documents at the time of your application. At the time you submit your application, a processing fee and document fee of $45 per applicant and a lease initiation fee of $250 will be due. If it has been longer than 7 days, please call the front office at 385-533-4238 and we would be happy to check on the status of your application.

We are excited for you to call The Terrace at Academy Village home! Move-in expenses include your 1st month’s rent and security deposit. Any other service you have added on will also be due at that time.

Your rent payment includes your monthly rent plus any additional bundle services you signed up for at the time of your lease. We do not include utility services such as water, sewer, trash or electricity in your rental rate. To pay your rent, simply create a login to your resident service portal and you will be able to pay by electronic check, credit, or debit card. Never stress about making a payment by setting up automatic payments through our resident portal or pay your rent on your own schedule by taking advantage of our flexible payment options at GetFlex.com.

Build your credit by paying your monthly rent on time! Boost your credit for only $8.95 for a single person or you can bundle and save with two or more members for $14.95 a month. Learn more at RentPlus.com.

Our residents are our #1 priority. We strive to respond to all service requests within 3 hours to ensure your home is maintained to your satisfaction**. Non-emergency service requests are handled during regular business hours. You can request maintenance service from the convenience of your own home via our resident portal! You can also call 385-533-4238 to request help from our maintenance team. You may choose to be present and give us a preferred time to come by or you may give us permission to enter in your absence. *Tip you can download our resident portal app for more convenience. Look up RentCafe Resident on your preferred app store to have easy access to your resident portal.

We are proud to call The Terrace at Academy Village pet friendly! Our pet deposit is $400 per animal and our monthly pet rent is $50 per animal. Additionally, in our community, we have 5 fenced outdoor spaces just for your pets so they can play all day!

Yes, parking is available onsite for our residents. We offer reserved standard garage parking and reserved EV garage parking. At our community, we also offer EV Charging Stations as part of our commitment to clean air and energy efficiency.

The Terrace at Academy Village is proud to offer a smoke-free environment, including all amenities plus indoor and outdoor spaces.

The Terrace is located within the Jordan School District and is served by Ridge View Elementary, South Hills Middle School, and Mountain Ridge High School. For higher education, residents have convenient access to Salt Lake Community College's Herriman Campus and Utah Valley University. Additionally, The Terrace is located near Providence Hall Elementary and RSL Academy High School, providing even more educational options within the surrounding community. For more information please visit, Jordan School District's website.

Yes, we offer in home washer and dryers in every apartment.

Yes, we partner with Atlas Disposal to provide recycling and trash service. Please contact the office to learn more about what you can recycle at the property.

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